Privacy Policy
Privacy Policy
Effective Date: January 7, 2024
Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our SaaS-based software services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Information: Name, email address, phone number, and other contact details.
- Billing and Payment Information: Credit card information, billing address, and transaction history.
- Usage Data: Information about how you use our software, such as your IP address, browser type, device information, and usage patterns.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing and Improving Our Services: Delivering our software, troubleshooting issues, and enhancing user experience.
- Processing Payments: Processing payments for our services and handling refunds.
- Communicating with You: Sending important notifications, updates, and marketing communications.
- Complying with Legal Obligations: Adhering to legal requirements and regulatory standards.
3. Data Sharing and Disclosure
We may share your personal information with the following:
- Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, cloud storage providers, and customer support providers.
- Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or bankruptcy, your information may be transferred to another company.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive information, such as credit card numbers.
- Firewalls: We use firewalls to protect our systems from unauthorized access.
- Access Controls: We limit access to your personal information to authorized personnel.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You may have certain rights regarding your personal information, including the right to:
- Access: Access your personal information.
- Correction: Correct any inaccuracies in your personal information.
- Erasure: Request the deletion of your personal information.
- Data Portability: Receive your personal information in a portable format.
- Object to Processing: Object to the processing of your personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@hubcity.net .